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Durham Strategic Plan Dashboard

Shared Economic
Prosperity

Create a Safer Community Together

Connected, Engaged, and Inclusive Communities

Innovative and High Performing Organization

Thriving and Vibrant Environment

Status Indicator: In Progress | On Hold | Complete/Ongoing

Initiative: 5.31 Educate the public about recycling and other waste issues

Thriving & Vibrant Environment

Description

Virtually every resident, organization, and human activity generates waste. As we face challenges with climate change, resource depletion, and environmental degradation, it is essential to adopt sustainable waste management practices. The City collects over 50,000 tons of garbage (waste) and approximately 20,000 tons of commingled recyclable materials from residents each year. Educating residents about waste and recycling teaches them to think critically about waste management and creates a positive change in their attitudes and behaviors toward these issues. Specifically, educating residents on the waste management hierarchy principles of reduce, reuse, and recycle provides a framework for promoting responsible consumption and reducing waste. 

Key Measures & Data Analysis

The Customer Service Education & Outreach (CSEO) Team successfully implemented the Recycle Right Pilot Program (Feet on the Street – FOTS), focused on reducing contamination through direct resident education and engagement.

 

 

Recycling Contamination Rate

Why is it important?

Educating residents about reduce, reuse, and recycle principles will advance this objective in several ways. One of our priorities in Durham is reducing the amount of contaminants and trash in our recycling collections. Currently, a significant portion of our recycling collections contains materials that cannot be recycled. As a result, this reduces the value and effective sorting of truly recyclable materials and requires unnecessary transportation of these materials to the processor, where they would then need to be separated out and discarded. Some contaminants, such as plastic bags and other “tanglers,” can even cause damage to processing equipment. This ultimately costs the City money and undermines the relationship to the recycling processor. Furthermore, education will help residents understand the value and importance of the reduction and reuse components of waste diversion, which, when combined with recycling, can help to reduce greenhouse gas emissions that contribute to climate change, prevent pollution by reducing the reliance on natural materials, save energy, help sustain the environment for future generations, reduce the amount of waste that will need to be recycled or sent to landfills, allows products to be used to their fullest extent, and saves money. 

What have we been doing?

Staff have worked to increase public awareness of proper recycling practices and composting opportunities through community education campaigns, targeted outreach, and seasonal collection events.

Key activities include:
• Continuing the Recycle Right Campaign with banners placed on City transit buses to reinforce consistent messaging across the community.
• Hosting Pumpkin Drop events on Saturdays in partnership with Lowe's and Home Depot, providing community composting drop-off opportunities.
• Hosting Christmas Tree Drop events in January in partnership with Lowe's and Home Depot.
• Planning the Spring 2026 Compost Sales Event as an upcoming community education opportunity.

What's next?

Efforts to grow public awareness and participation in recycling and composting programs will continue through the following activities:

Feet on the Street – Phase II and III – Increasing public visibility of Recycle Right messaging and building partnerships with HOAs, schools, and businesses.
Spring Compost Sales Event – Planning and executing the Spring 2026 community compost sale.
Rain Barrel Outreach – Sending targeted outreach to previous compost bin purchasers to assess rain barrel interest.
Business and Community Partnerships – Partnering with local businesses to promote composting, Compost Right education, and Compost Now participation.

Budget and Management Services Department
Office of Performance and Innovation
Strategy and Performance Division