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Prosperity
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Status Indicator:
In Progress |
On Hold |
Complete/Ongoing
Initiative: 2.13 Pilot and evaluate new community policing strategies
Creating a Safer Community Together
Description
This initiative has recently completed three pilots and is now working on two new pilots related to the Civilian Traffic Investigation (CTI) program and a Real Time Crime Center (RTCC). Please see below for more information about current and past pilots:
Current Pilots
1. Civilian Traffic Investigation (CTI) program - The aims of the CTI program include meeting property-damage only motor vehicle accidents—the most common resident-initiated 911 call—with a skill set specialized in traffic investigation, documentation, and de-escalation; and saving police time and resources by diverting eligible traffic calls to civilian responders.
2. Real Time Crime Center (RTCC) - This initiative aims to create a centralized hub that uses technological advances to help the Durham Police Department respond to criminal activity. Real Time Crime Centers use data analysis and information from many sources to help officers respond to, and solve, crimes more quickly.
Past Pilots
1. Risk Terrain Modeling (RTM) - TRM is a strategy being piloted to reduce robbery incidents in specific zones for each district. The department looked at robbery cases, especially those involving individuals, to determine where the RTM zones should be. If we concentrate solely on reducing these incidents, we can easily achieve and measure our progress. The RTM has the potential to achieve this goal by increasing officer presence (dosage treatments), collaborating with other city departments to make physical-environment changes on city owned properties, and engaging with private property owners to make temporary or permanent improvements to their properties that can reduce the likelihood of victimization (such as better lighting, landscaping improvements, personal security measures, etc). This has become an on-going program when needed.
2. ShotSpotter: This system aims to reduce the time it takes to respond to gunshot incidents with the goals of identifying suspects, improving evidence collection, locating potential victims in order to save lives. This pilot ended and City Council voted to not continue with the program in the first quarter of 2024.
3. Dirt Bike mitigation: This program aims to improve traffic safety by reducing the unlawful and reckless operation of dirt bikes, ATV’s, and similar vehicles. This has become an on-going program.
Key Measures & Data Analysis
The Crash Team Initiative (CTI) program continues to be refined, and the duties and responsibilities of the members are being defined. The formal reporting structure within the Police Department will be established after some potential realignment of resources is completed in Q1 2026. Analysis of the program is planned to begin after 12 months of activity.
Efforts to plan, build and identify resources for the RTCC continue.
No Fault Vehicle Accidents (Police Calls - Non Injury Crash Reports)
Why is it important?
The Durham Police Department is constantly working towards the accomplishments of our stated milestones in order to reduce violent crime, recruit and retain qualified employees and improve relations with the community we serve. These projects would contribute to creating a safer environment for everyone in Durham.
What have we been doing?
DPD has piloted two innovative community policing approaches — the Crash Team Initiative (CTI) and the Real-Time Crime Center (RTCC) — designed to improve public safety response and free up patrol capacity.
Key activities include:
• Launching and operating the Crash Team Initiative (CTI), a specialized unit responding to non-injury traffic crashes — freeing patrol officers for higher-priority calls.
• Scoping and proposing the Real-Time Crime Center (RTCC) in partnership with Peregrine, and preparing a presentation to City Council.
Spotlight: CTI results as of December 2025: 474 calls for service; 16.11-minute average response time; 73% resulted in a Crash Report; 87% involved property damage only.
What's next?
Work to evaluate, expand, and formalize these pilots will continue through the following activities:
• CTI Program Evaluation – Conducting a formal evaluation of the CTI program to assess effectiveness and inform expansion decisions.
• CTI Expansion Planning – Reorganizing CTI and developing a plan for broader program expansion.
• RTCC Council Presentation – Presenting the RTCC proposal to City Council and seeking approval to begin a 90-day evaluation period.
• RTCC Physical Space – Identifying a location to house the Real-Time Crime Center.
• Funding Grants – Identifying and applying for grants to support both programs.
City Website Home Page: Durham, NC | Official Website (durhamnc.gov)
Budget Website Page: Budget & Management Services Department | Durham, NC (durhamnc.gov)
Budget and Management Services Department
Office of Performance and Innovation
Strategy and Performance Division
