Recruitment is the first step in an employee’s career at the City. The City must be thoughtful about the strategies we use to attract and select the best employees.  

A recruitment roadmap allows the City to align hiring strategies with the Strategic Plan and overall goals of the City's leadership. It also allows the City to allocate resources effectively, which can streamline the hiring process and reduce the time it takes to fill vacant positions. As Durham strives to build a workforce that is representative of its residents, a recruitment roadmap will provide a clear framework for embedding diversity, inclusion, and belonging into recruitment and hiring practices. Finally, a recruitment roadmap will allow the City to be flexible and adapt to changing needs by adjusting to trends or projects, both within and outside of the City's control. 

HR is modernizing its recruitment infrastructure through Oracle Recruiting Cloud implementation, while continuing to build relationships with local employers and job seekers through career events and strategic outreach.

Key activities include:
• Advancing Oracle TMA Configuration, Recruiting Cloud testing and training, and best practice journey development to modernize the City's end-to-end hiring process.
• Attending local Job Fairs and hosting City of Durham Career Events to maintain a visible employer brand in the community.

Spotlight: Approximately 31,000 applications received in FY25; approximately 22,000 YTD in FY26. Current vacancy rate: 18.1% (11.8% excluding DPD/DFD). Average Time to Fill: 102 days vs. the 119-day public sector benchmark.