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Durham Strategic Plan Dashboard

Shared Economic
Prosperity

Create a Safer Community Together

Connected, Engaged, and Inclusive Communities

Innovative and High Performing Organization

Thriving and Vibrant Environment

Status Indicator: In Progress | On Hold | Complete/Ongoing

Initiative: 3.13 Develop tools to support information-sharing between the City and communities

Connected, Engaged, & Inclusive Communities

Description

This effort is focused on centering equity in community engagement processes to ensure that historically underserved communities and neighborhoods participate in the decision-making processes. Our approach includes creating tools to ensure equity by increasing the amount, frequency, and quality of information shared between the City and the community, improving openness, responsibility, and trust. As citywide tools, they will encourage more frequent and sustained information-sharing, coordination, and working together across City departments. 

Key Measures & Data Analysis

We have uploaded 65 conversations with low-income communities and people of color to the Be Heard Durham Portal as of June 2024. These conversations indicate that NIS has strong, trusted relationships with community members in Durham who are actively engaged in improving life for underrepresented groups in the City. This indicator of being a trusted part with underserved communities is a strong leverage point for the City in strengthening equitable community engagement citywide and ensuring that we have the needed capacity to repair harms that we have contributed to.

Community Conversations Uploaded

Why is it important?

The purpose of this initiative  is to prioritize investment in, and engagement with low-wealth communities and communities of color that have historically been excluded from or harmed by policy decisions. Increases in information-sharing between the City and communities aim to rectify these harms and improve infrastructure in low-income communities and communities of color. With a focus on historically disinvested communities, these infrastructure investments can address disparities and promote equity. 

What have we been doing?

The City has been tracking and sharing concerns voiced by community members in the Be Heard Durham Portal. We continue to add conversations to the Portal and build a citywide list of concerns.

What's next?

Through our continuous engagement efforts we will be aligning the concerns identified in the Be Heard Durham Portal with the internal and external resources available to the City to create sustainable change that will support greater equity across our communities. 

Budget and Management Services Department
Office of Performance and Innovation
Strategy and Performance Division