Durham Strategic Plan Dashboard
Prosperity
Innovative & High Performing Organization
Encourage a culture of innovation, collaboration, transparency, equity and inclusion to deliver quality services through a dedicated and supported workforce.
To tell the story of this goal, we have shown data to set the stage and provide context followed by the objectives of this goal with their corresponding initiatives.
While internal to the City, this goal can provide residents with information regarding efficiency and innovation within the City. High vacancy rates interrupt workflows and limit the ability for departments to achieve goals. American Rescue Plan Act (ARPA) Funds inject resources into the community and the dollar amount sent out the door reflects the work of various City departments collaborating. Positive customer service ratings reflect effective communication and responsiveness, while also allowing for areas of improvement to be discovered.
Status Indicator: 
In Progress | 
On Hold | 
Complete/Ongoing
Objective: 4.1 Recruit, Retain and Advance a Diverse and Engaged Workforce
Initiative: 4.11 Develop retention strategies
Full-time Employee Turnover
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Initiative: 4.12 Create employee development strategies based on current and future needs
Learning Management System Use
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Initiative: 4.13 Develop a recruitment roadmap for a changing workforce
Employment Applications Received
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Objective: 4.1 Recruit, Retain and Advance a Diverse and Engaged Workforce
Initiative: 4.11 Develop retention strategies
Full-time Employee Turnover
Click here to learn more about it.
Initiative: 4.12 Create employee development strategies based on current and future needs
Learning Management System Use
Click here to learn more about it.
Initiative: 4.13 Develop a recruitment roadmap for a changing workforce
Employment Applications Received
Click here to learn more about it.
Objective: 4.2 Embed Equitable Considerations in Programs, Policies and Culture
Initiative: 4.21 Review internal citywide policies with an equity lens
Equitable review of policies
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Initiative: 4.22 Advance business contracting with underutilized businesses
Minority Business Enterprise (MBE)
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Objective: 4.2 Embed Equitable Considerations in Programs, Policies and Culture
Initiative: 4.21 Review internal citywide policies with an equity lens
Equitable review of policies
Click here to learn more about it.
Initiative: 4.22 Advance business contracting with underutilized businesses
Minority Business Enterprise (MBE)
Click here to learn more about it.
Objective: 4.3 Strengthen Interdepartmental Collaboration and Communications
Initiative: 4.31 Invest, monitor, and evaluate recovery and renewal resources
ARPA Funds Distributed
Click here to learn more about it.
Initiative: 4.32 Promote a culture of service among employees
Full-time Employee Turnover
Click here to learn more about it.
Initiative: 4.33 Enhance interdepartmental collaboration in the development review process
Development cases/permits processed
Click here to learn more about it.
Objective: 4.3 Strengthen Interdepartmental Collaboration and Communications
Initiative: 4.31 Invest, monitor, and evaluate recovery and renewal resources
ARPA Funds Distributed
Click here to learn more about it.
Initiative: 4.32 Promote a culture of service among employees
Full-time Employee Turnover
Click here to learn more about it.
Initiative: 4.33 Enhance interdepartmental collaboration in the development review process
Development cases/permits processed
Click here to learn more about it.
City Website Home Page: Durham, NC | Official Website (durhamnc.gov)
Budget Website Page: Budget & Management Services Department | Durham, NC (durhamnc.gov)
Budget and Management Services Department
Office of Performance and Innovation
Strategy and Performance Division