On Target

Residents' Ratings in areas of Public Trust and Confidence as reported in the City of Durham Police Satisfaction Survey conducted by ETC Institute


The target is for 75% of residents to trust and have confidence in the Durham Police Department.


The 2018 Police Community Satisfaction Survey conducted by the ETC Institute provides data that suggests a significant majority of residents trust (80%) and have confidence (80%) in the Durham Police Department (DPD). This survey shows an increase in trust (+4%) and an increase in confidence (+5%) from the 2017 survey.  

Next Steps

The Durham Police Department is committed to increasing residents feeling of trust and confidence in the Department.  The Durham Police Department (DPD) participates in many community activities such as Citizen Observer Patrol (COP) and Conversation, Community Lunch & Learns, Citizens Police Academies, Media days, Police Athletic League (PAL), Community parades, Church events and much more.  Additionally, to enhance transparency in the department, and provide video recordings of officer and citizen interactions, the Department implemented a new Body Camera program that is currently fully operational.  Additionally, the DPD started a Community Engagement Unit in an effort to engage residents and provide open and transparent service delivery.  These, and other outreach programs, will hopefully strengthen the feeling of trust and confidence in the Durham Police Department.

Status Indicators: On Target On Target | Close to Target Close to Target | Needs Improvement Needs Improvement | Target Pending Target Pending