Employee Satisfaction Rating on Biennial Employee Opinion Survey
Target
The City's target is for 55% of employees to be engaged across each of the six primary engagement scales. The scales represent different aspects of employee engagement, including City Management, Department Management, Direct Supervisor, Job Factors, Team Members, and Overall Engagement.
Analysis
An external firm conducted the City's last Employee Engagement Survey in April 2021. Employees rated over 70 questions on a 5-point scale (where 1 = Strongly Disagree and 5 = Strongly Agree). Questions are divided into different categories, representing many aspects of the employment experience.
This measure represents the percentage of employees whose average rating for the questions in each section was 3.65 or higher.
The chart below shows how the City scored in this and past surveys.
Next Steps
Departments will develop action plans for priority areas through 2021 for implementation in 2022. Actions will vary based on department results.
Status Indicators: 
On Target | Close to Target | 
Needs Improvement | 
Target Pending