Needs Improvement

Resident Satisfaction with Infrastructure

Target

The City has set a high standard that all infrastructure related items will reach 65% satisfaction in the Resident Satisfaction Survey.

Analysis

This measure takes into account a variety of City assets including parks, streets, sewer, and water. While most infrastructure performance measures increased - critical services such as sewer and water continue to meet or exceed performance expectations for all safety standards as well as permits they must acquire.

Next Steps

The new satisfaction ratings will be compared to the past data below and an implementation plan will be developed with the help of department directors, who will address any opportunities that are revealed.

Status Indicators: On Target On Target | Close to Target Close to Target | Needs Improvement Needs Improvement | Target Pending Target Pending